Last Updated: June 2026

Transport Goods Payment Policy

Transport Goods is committed to providing a secure and transparent purchasing experience for all customers. This Payment Policy outlines the payment terms and conditions that apply to purchases made through our website and sales channels.


Business Information

Transport Goods
ABN: 65 689 095 958

Address:
5 Wellington St, Mackay QLD 4740, Australia

Phone:
+61 7 4940 3586

Email:
sales@transportgoodsptyltd.com


Accepted Payment Method

Transport Goods currently accepts payment exclusively via:

Bank Transfer (Direct Bank Deposit)

Customers are required to make payment directly to the bank account details provided on their invoice or order confirmation.

No other payment methods are currently accepted.

This includes:

  • Credit Cards

  • Debit Cards

  • PayPal

  • Buy Now Pay Later Services

  • Cryptocurrency

  • Cash Payments

  • Cheques


Order Processing

Orders will only be processed after full payment has been received and cleared in our nominated bank account.

Once payment has been confirmed, our team will begin order processing and arrange delivery where applicable.


Payment Instructions

After placing an order or accepting a quotation, customers will receive:

  • An invoice

  • Payment instructions

  • Bank account details

  • Order reference information

Customers should ensure that the correct payment reference is included when making a transfer to assist with payment verification.


Payment Verification

For security purposes, Transport Goods reserves the right to verify payments before releasing products or scheduling delivery.

Additional information may be requested if a payment cannot be matched to an order.


Pricing

All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.

Prices are subject to change without notice; however, confirmed orders will be honoured at the agreed purchase price stated on the invoice.


Taxes and Fees

Where applicable, prices may include Goods and Services Tax (GST) or other required charges under Australian law.

Any applicable taxes will be clearly identified during the purchase process or on the invoice provided.


Failed or Incomplete Payments

Orders will not be processed if:

  • Payment is not received

  • Payment is incomplete

  • Payment cannot be verified

  • Incorrect payment information is supplied

Transport Goods is not responsible for delays resulting from incomplete or incorrect payment information.


Refunds

Approved refunds will be processed in accordance with our Refund and Returns Policy.

Where a refund is approved, funds will generally be returned to the bank account from which the original payment was made, unless otherwise required by law.


Security

Customers should only use the official bank account details provided directly by Transport Goods.

If you receive payment instructions that appear suspicious, please contact our team immediately before making any payment.


Fraud Prevention

Transport Goods Ltd reserves the right to:

  • Refuse suspicious transactions

  • Delay order processing pending verification

  • Request additional information to confirm customer identity

  • Cancel orders where fraudulent activity is suspected


Order Confirmation

A purchase agreement is not considered complete until:

  1. The order has been accepted by Transport Goods.

  2. Full payment has been received and cleared.

  3. An order confirmation has been issued where applicable.


Contact Us

If you have any questions regarding payments, invoices, or billing matters, please contact our team.

Transport Goods 
ABN: 65 689 095 958

Address:
118 Wood St, Mackay QLD 4740, Australia

Phone:
+61 7 4940 3586

Email: sales@transportgoodsptyltd.com

We are happy to assist with any payment-related enquiries.